The setup process includes defining the type of documents required and linking it to Doc-Solv. Once operational, the reminders will go out, and documents will come in automatically.
Doc-Solve can handle unlimited users.
They will receive an automatic email and/or text, open a link, take a snap and it will be uploaded to the cloud, as well as be presented to your agents.
It usually takes 24 hours if there are no special requirements. If you have any unique requests, it may take about a week or two to taylor it to your specific needs
The documents are checked by your staff, who can request another copy or accept it’s condition. There is an option to take another photo for the user as well.
You’ll have your CRM integrated seamlessly with Doc-Solve during the setup process.
You’ll have your software integrated seamlessly with Doc-Solve during the setup process.
Yes, Doc-Solve works across platforms seamlessly.
It does not come included as standard. If OCR is what your company must have, we do have available options to offer. Get in touch for more info: [email protected].
The majority of documents are .PDF . JPEG and .PNG. The file types depend on the what the situation suits best. For example IDs will be est stored in .JPEG or .PNG, however a multi page document like a Birth Certificate will be stored as a .PDF.
Absolutely yes. We can also integrate other cloud based storage of your choice during the setup process.
Doc-Solve works best when it is cloud based.
Have a chat with us now Email: [email protected]Tel: +44 1202 078729
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